Learn more about our services below. To submit a project request in any of the service areas listed, complete the project request form and a member of our team will follow up with you.
Consultation and development of custom data-driven, web-based solutions to meet business or program needs.
Example solutions include:
- Master Producer Data Management System
- Online Soil Testing and Reporting System
- Extension SUPER, Online Reporting System
Includes the creation, maintenance and support of Microsoft SQL Server databases for various applications. This includes design and implementation of complete packages of hardware, database software, database administration, and system administration in support of user data (base) needs.
Example solutions include:
- Extension SUPER Database
- Soil Plant And Pest Center Database
- AgResearch Database
Coordinating and supporting the response to a computer security event or incident.
Examples include:
- Evaluation of an Event
- Incident Response
- Impact Determination based on event
prehensive suite of security-based services to provide awareness training, ensure compliance, evaluate risk, monitor vulnerability and consultation to develop secure technology solutions.
Example solutions include:
- Sensitive Data: Secure Access, Storage, Transmission
- Risk Assessment: Unit, Department, Service, Proposed Project
- Vulnerability Scan
- IT Compliance: FERPA, HIPAA, PCI (includes solutions that collect money through approved credit cards methods)
Provide information on available infrastructure and guidance in selecting the appropriate solution to meet the server and network needs of the Institute.
Examples include:
- Virtual Servers: offered by UTK’s Office of Information Technology
- Network: Off-campus Secure wired and wireless solutions
The Institute’s collaboration service is a web-based communication and collaboration platform used for content management, workforce collaboration and streamlined communications. Institute departments, faculties or project teams are able to design and build branded intranet or team site, which can be used by internal or external colleagues.
Example solutions include:
- Office365 SharePoint
- Office 365 Teams
Consultation and training in acquiring, collecting, analyzing, visualizing, sharing and preserving spatial data. Geospatial data suitable for use in GIS mapping software come in a variety of formats, including vector, raster and data tables.
Examples include:
- ArcGIS Support: Desktop and Online
- Spatial Data Analysis and Display
Consultation, design, development and maintenance of websites and web-based applications housed on the Institute’s content management system (CMS) and web-hosting platform.
Example solutions include:
- WordPress Content Management System, Web-hosting Platform, including vanity domains
- Design: New, Redesign, Custom
- Migrate: Legacy Websites into the Institute’s CMS
To request a new website, contact ITS by completing the Website Request Form and a member of our team will follow up with you.
Find more on our WordPress page.
Learn about our project management process and what to expect as we work together on your project.