Changes to Alumni and Retiree NetID and Email Benefits 

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The University of Tennessee, Knoxville, will discontinue email accounts for alumni and staff retirees over the course of the next year. The Office of Information Technology (OIT) is in the process of contacting current staff retirees and alumni affected by this change. UT staff who contact these groups on a regular basis should be aware of these changes as we transition these groups from UT email to their personal email accounts.  

Existing Alumni and Retired Staff1 Year to Transition

Alumni and staff who were previously provided a retiree/alumni email account will have until October 31, 2023, to transition any personal services to a personal email account. During this transition period, they will be required to adopt the recent change to multi-factor authentication.

New Staff Retirees30 Days After Leaving UT

Beginning immediately, new staff retirees leaving the University will retain access to their UT email account for 30 days from their last day of service before their account is closed. For the full details about account access after leaving UT, visit the OIT Knowledge Base article, Leaving UT: IT Checklist for Faculty, Staff, and Students.

Post-Retirement Appointments, Emeritus, and Retired Faculty – Retain Email

Retirees with post-retirement appointments in IRIS will retain the use of their UT email and NetID while their position is active.   Individuals granted emeritus status or who retired as faculty with at least ten years of service will be allowed to retain their UT email account. They will be required to adopt the recent change to multi-factor authentication.   

Special Hotline Set Up to Help with the Transition

We have created a hotline to assist our retirees and alumni with this transition.  Our team is available Monday through Friday from 8:00 a.m. to 8:00 p.m. at 865-974-2001

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