When timely communication and prompt response is essential, use the @mentions feature. Whether you are reaching out to an individual, a select group of people in a channel, or your entire team, @mentions will help you target your communication to the right people. An @mention is like a tap on the shoulder—a way to direct user attention in a channel conversation or a chat. By harnessing the power of @mentions, teams can increase their efficiency, productivity, and success by staying connected throughout the day when providing a service or working on a project.

• Learn more about Using @mentions in Chats and Posts in the OIT Knowledge Base.
• Dive deeper by watching the Use @mentions effectively video in LinkedIn Learning.