The team at UTIA partners with OIT to provide service to faculty, staff and students. Here’s how to request services from OIT: The OIT Client Service Portal (powered by TeamDynamix)…
OIT Services
Classroom: Start of Semester Last-Minute Checklist
In case you have been away for the summer, we have created a quick checklist to ensure your technology is ready for the first day of classes. Check your WiFi…
Classroom: Updates for Echo360 PointSolutions
Over the summer, our audience response vendor (clicker) PointSolutions made several major changes that we want to make you aware of. Update Your Software The TurningPoint app is now called…
Classroom: Step-by-Step Instructions for Classroom Technology Resource site
Get prepared to use the technology in your classroom on your schedule through the UT Knoxville Classroom Technology Resource site. On this site, you will be able to: FIND YOUR…
Antivirus & Malware Protection Changes
The University’s contract with Malwarebytes expires this month. Effective August 17, 2022, the Office of Information Technology recommends using Microsoft Defender, the built-in antivirus and malware protection for Windows. Additionally,…
Classroom: Using Mobile Responses
“Clickers” is a generic term used to refer to a personal response system where an instructor can ask questions and students can respond, and classroom polling no longer requires students…
Zoom: Licensed (Pro) and Basic Accounts
During Covid, Zoom voluntarily relaxed the 40-minute meeting limit for Basic accounts. Recently they have removed this provision and are now back to limiting meetings to 40 minutes for Basic…
Launch of myUTIA
We are excited to announce the launch of myUTIA. This internal portal, built using faculty and staff feedback, provides a mix of new and improved features. Highlights include announcements, easier access to employee resources,…