October 16, 2022, scheduled Wi-Fi updates OIT is moving to a new Wi-Fi standard to provide a better experience when connecting to eduroam, the secure Wi-Fi network at UT. With…
Upcoming Changes to Eduroam
New Google Quotas Coming Soon
Google has implemented new storage limits for their higher education plans, and they have removed the unlimited option. Because of this change, the Office of Information Technology (OIT) will apply…
Having Issues with Student Clicker Registrations?
One frequent problem reported when using clickers in class is when students are registered and responding to surveys but do not see their grades in Canvas.There are two causes: …
Zoom Cloud Recording Retention Policy
Please keep in mind that Zoom Cloud is not a permanent storage location. Zoom Cloud recordings will be deleted 120 days (about four months) after the original recording date.
Live Transcript in All Zoom Meetings
On Monday, September 26, 2022, OIT will enable live transcription for all meeting hosts, including Licensed (Pro) and Basic level accounts. Once enabled, leaders may engage speech-to-text captions at any…
Mark Your Calendar: Network Registration System Upgrade
On October 5-6 at the start of UT’s Fall Break, OIT will be switching to a new Network Registration system (NetReg). The new system will upgrade the underlying infrastructure and…
Get the Best UTK WiFi Connection on Campus
If you want secure, fast wireless connections while using UT’s WiFi network, take a few minutes and try these OIT recommendations and best practices. Connect to eduroam Access UT’s most…
Upcoming Changes to Gmail Spam Filtering
OIT is making some changes to increase Gmail security, which could result in more emails landing in your spam folder. We strongly recommend you check your spam folder regularly should…
Software for Faculty, Staff, & Students
UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic research applications. The software is made available through various methods…
OIT Services
The team at UTIA partners with OIT to provide service to faculty, staff and students. Here’s how to request services from OIT: The OIT Client Service Portal (powered by TeamDynamix)…